Hospitality Short Courses

Overview

This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol.

Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

The unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

Certification requirements differ across states and territories. In some cases all people involved in the sale, service and promotional service of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.

This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors

Entry Requirements

There are no specific academic entry requirements for this unit.

Applicants for this unit are expected to:

·         Have a demonstrated capacity in learning, reading, writing, oracy and numeracy competencies to Level 2 of the Australian Core Skills Framework (ACSF). See Australian Core Skills Framework.

The above requirements could be demonstrated by applicants in a variety of ways such as:

                    Having completed secondary school to year 10;

                    Verified references from an employer indicating that the applicant has demonstrated the above requirements in their workplace;

                    Via an interview process that assesses the applicant’s skills.

Work Placement Requirements

Not required

Licencing Requirements

Not required

Other Course Requirements

Students must wear clean, non-synthetic (e.g. cotton) clothing including long pants and appropriate enclosed shoes

Course Length

Course length is 5 hours

Course Locations

Whyalla, Port Lincoln, Adelaide

Delivery Modes Available

Full-time attendance at a group delivery in a venue conducted by a facilitator

Course Fees

Total course cost $110.00

Next Course Commencing

Gawler 10 - 12 December

Gawler 4 - 6 February

Questions

If you have any questions regarding this course or would like to enrol, please contact us on:
Phone: 1300 885 697
Email: trainingpartnerships@ceg.net.au

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